Fast and free local order pick up gets a major boost with Harvey Norman's Click & Collect app now live in Australia and New Zealand. It’s an exciting new step with push notifications to let customers now when their order is ready, and a pickup ticket built in! No more searching for confirmation emails - what a time saver!
Along with Facebook Messenger, email, and SMS, order communications are now a personalised experience. Getting the post-purchase journey right is key to earning customer trust and loyalty.